About Us
Celestial Roots
Celestial Roots
In 2020, we decided to meet a need. That need was for a more reliable and dependable transportation service. Since its inception Celestial Medical Transportation has formed a reputation among its clients for being the most trustworthy, compassionate, and personable transportation company in Southeastern Michigan.
In 2020, we decided to meet a need. That need was for a more reliable and dependable transportation service. Since its inception Celestial Medical Transportation has formed a reputation among its clients for being the most trustworthy, compassionate, and personable transportation company in Southeastern Michigan.
Why Celestial Medical Transportation?
Why Celestial Medical Transportation?
We at Celestial Medical understand that having access to reliable and compassionate NEMT services ensure that individuals with medical needs have access to safe and comfortable transportation to their healthcare destinations. We are dedicated to fostering a positive impact on the lives of our passengers by prioritizing their well-being and delivering exceptional service through a team of skilled professionals who are committed to excellence and empathy.
We at Celestial Medical understand that having access to reliable and compassionate NEMT services ensure that individuals with medical needs have access to safe and comfortable transportation to their healthcare destinations. We are dedicated to fostering a positive impact on the lives of our passengers by prioritizing their well-being and delivering exceptional service through a team of skilled professionals who are committed to excellence and empathy.
Letter to our Passengers
Letter to our Passengers
We aspire to set the industry standard by continuously innovating our transportation solutions, utilizing cutting-edge technology, and fostering a culture of care, compassion, and respect. Our aim is to positively impact the lives of individuals with medical needs by ensuring their access to vital healthcare resources while alleviating the stress and challenges associated with transportation. Through our dedication and continuous improvement we envision a future where every person can experience seamless and dignified medical transportation contributing to healthier and more connected communities.
We aspire to set the industry standard by continuously innovating our transportation solutions, utilizing cutting-edge technology, and fostering a culture of care, compassion, and respect. Our aim is to positively impact the lives of individuals with medical needs by ensuring their access to vital healthcare resources while alleviating the stress and challenges associated with transportation. Through our dedication and continuous improvement we envision a future where every person can experience seamless and dignified medical transportation contributing to healthier and more connected communities.
Company Goals
Company Goals
- Exceptional Customer Service: Aim to provide top-notch customer service to all clients, ensuring their transportation needs are met with professionalism, empathy, and efficiency.
- Reliable Transport Services: Strive to maintain a reputation for reliability by ensuring on-time pickups and drop-offs, as well as safe and comfortable transportation for passengers with varying medical needs.
- Expansion of Service Coverage: Expand the company's service coverage to reach more areas and serve a broader population of clients, including those in rural or underserved areas.
- Enhanced Accessibility: Work towards making transportation services more accessible for individuals with disabilities by offering wheelchair-accessible vehicles, trained staff, and accommodating scheduling options.
- Continuous Improvement of Operations: Commit to ongoing improvement initiatives such as investing in technology to streamline operations, optimizing routes for efficiency, and implementing feedback mechanisms to address customer concerns.
- Community Engagement and Partnerships: Establish partnerships with healthcare providers, senior centers, disability advocacy groups, and other community organizations to better understand and meet the transportation needs of various populations, while also contributing positively to the community.
- Be the trusted partner for healthcare organizations and individuals seeking dependable transportation solutions, contributing to a seamless and comprehensive care experience for all our passengers.
Team
Team
Director of Operations
Fleet Manager
Marketing and Technology Support
Compliance Officer and Dispatch
Billing and Accounts Receivable